HIPAA/Privacy Notice

The Health Insurance Portability and Accountability Act (abbreviated as HIPAA) is a federal law enacted by the 104th United States Congress in 1996 to set the standard for sensitive patient data protection.

We are GDPR and HIPAA-COMPLIANT and meet the industry standards for quality processes and information safety.

The following HIPAA Compliance provisions apply to information Interpreterverse learns about or obtains from you when you visit the Web site. These provisions may be changed from time to time and without notice, at Interpreterverse’s sole discretion and as provided by applicable law. The Web site shall constitute acceptance of any modifications of this Privacy Policy.

We collect the e-mail addresses of those who communicate with us via e-mail; aggregate information on what pages consumers access or visit; user-specific information on what pages consumers access or visit; information volunteered by the consumer such as survey information and/or quote consultations, name, and address, telephone number; and member- or provider-specific identifiers such as member or provider ID, TIN, etc. Interpreterverse uses the personal information you provide only for such purposes as responding to your requests for information, improving the services we offer, and communicating with you.

We use the information you provide and we collect to:

Perform the service(s) you request, such as providing our interpreting services to you, scheduling an appointment with an interpreter, responding to your inquiry, or answering your question, etc. Administer the Web site and diagnose problems with our server; Provide you with information about the Web site, Interpreterverse, and our services;

Facilitate performance of services by Interpreterverse or you under the terms of any agreement you may enter into our site; Measure the number of visitors to the Web site and how the Web site is used, in order to make the Web site as useful as possible to our visitors.

For more information about how Interpreterverse protects the privacy of its members, click on the link provided below:

HIPAA Privacy Practices

Sharing information

We do not share, sell or trade any personally identifiable information you give us to other organizations. We may give non-personally identifiable information, such as the number of visitors to our Web site or the number of visitors who view different pages, to those organizations from which we obtain Web content and/or Web benchmarking services.

Security

The Web site has security measures in place to protect against the loss, misuse, or alteration of the information under Interpreterverse’s control.

The security rule doesn’t specify what technology could be used as long as our organization safeguards patient health and private information as a policy.

Interpreterverse does not capture or store any Protected Health Information (abbreviated as PHI) so that’s a great way to be compliant and this is why we ask interpreters to destroy their notes when they are done with an interpretation session that way we are not storing any PHI. All our interpreters are HIPAA-certified.

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