FAQs

-Spanish-Portuguese-French-Russian-Cantonese-Mandarin-Romanian-Cebuano-Kiswahili-Filipino-Somali-Haitian Creole-Indonesian-Sundanese-Tagalog-Kinyarwanda to ENGLISH

-Healthcare -Government -Social services -Financial Services -Insurance -Utilities -911 emergency services -Legal Judicial -Travel/Hospitality -Telecommunications. If you would like to request any other topics or domains, then please feel free to let us know using the Contact Us form. We will be happy to add them to our list of topics at the earliest.

We are unique in many ways and some of the major ones are: You can generate instant quotation in just 5 minutes. Our packages are modular and you can customize them as per your event requirements. We provide interpretation in not only European languages but also in Indian, Asian and Middle Eastern languages. You get personalized service from our experienced team before the event as well as after the event. We take due care in selecting the interpreters for the events. Some of the major steps taken by us for selecting our interpreters are: We ensure that the interpreters are not just experienced in interpreting but they are specifically experienced in Remote Simultaneous Interpreting (RSI). All our interpeters have formal qualification in interpretation and we also validate their experience by way of references. We ensure that the interpreters have a technical setup in place with a stable internet connection. Our interpreters have professional membership of reputed associations such as AIIC, ATA and ITI. We are backed by a proven track record of more than 7 years in successfully providing language services to our customers worldwide. We can also get you interpretation services in real-time when you need them in the most On-demand languages. We are just one click away.

We can provide interpretation services right on the spot depending on the language. But we usually recommend to do the request 5 to 10 minutes in advance. Only for scheduled interpretation events You must do the request at least 10 days before the main event to help us make the necessary arrangements.

As a user: You can contact us on mobile and will depend on the quality and capacity of the mobile device including the internet bandwidth. We do not recommend video events on mobile. Audio-only streaming on mobile devices will run without problems in presence of adequate internet bandwidth. The experience on desktop or laptop will be much better. We also support: -Zoom -Google Hangouts -Skype -Telehealth -Whatsapp -Regular call or any video call service

Other that the Chairman (the President of the meeting), 4 more speakers can be active at one time. They can speak and interact and can switch-on their video at the same time.

When you successfully book an event with us, you get an option to specify whether you would like to use your existing web conferencing system like Microsoft Teams, Zoom, etc or you would like to use any other conferencing system. Depending on your selection, we setup the event.

The audience can attend the event using their web browsers or mobile phones. They can view the presenter’s shared screen and listen to the interpretation in the language they want.

Your data security is our first priority. We ensure that your data is protected, therefore we do not store any user data after the meeting and even your meetings. All our servers are secured and we offer TLS secured communication with DTLS-SRTP encrypted media streams.

Yes, definitely. Our platform allows for real time interpretation alongside your online event or meeting. The participants do not need to download or install any application, they can simply connect using a link. Additionally, the participants can access the link and attend the meeting using any device.

The participants can use any web conferencing system. Our platform allows for real time interpretation alongside your online event or meeting. The participants do not need to download or install any application, they can simply connect using a link. Additionally, the participants can access the link and attend the meeting using any device.

You can easily place order using our website in just 5 minutes. You need to simply click the contact us option in the web or book your own appointment online. We have modular packages, which you can customize as per your event or meeting requirements. You can choose from 30 minutes to 1-Hour Package, Half Day Package and Custom Package(per minute rate). We will provide you with the price as per your selection along with some attractive features like meeting recording.

We provide you with the interpretation service first prior to making any payment. We can make all the necessary arrangements including booking the interpreters and platform for the booked dates and time. Once service is provided we will send you an invoice to proceed to pay online.

Direct bank transfer: Make a direct wire transfer to our bank account using the below details: Bank name: Citibank, Bank address: 111 Wall Street New York, NY 10043 USA, Routing (ABA): 031100209, SWIFT code: CITIUS33, Account number: 70580560000006638, Account type: CHECKING, Beneficiary name: Hans Vega. Please use your Order ID as the payment reference. Paypal: You need to enter your PayPal email ID. In case you do not have a PayPal account, you can pay using your Debit Card. Credit card: You can use your Credit card. We accept Visa, Mastercard and American Express credit cards.