Contact Centers

Elevate Your Contact Call Center with Premium Language Support

Take your call center to the next level by expanding language support to over 17 languages and dialects. Empower your agents to handle multilingual calls 24/7 with just seconds to connect to our professional interpreters, delivering the highest quality solutions in the industry. Our over-the-phone interpretation (OPI) service is cost-effective, convenient, and designed to help you better serve your non-English-speaking callers.

We partner with contact centers of all sizes, providing scalable, high-quality interpretation solutions. Compliant with HIPAA, HITECH, and ISO 9001:2015 certifications, our services ensure you meet regulatory standards while enhancing customer satisfaction.

Our interpretation solutions reduce the strain on your agents by enabling them to provide non-English-speaking customers with accurate, timely information in their native languages. From FAQs and guidelines to how-tos, chatbot scripts, and general customer communications, our team of native-speaking linguists with industry-specific expertise delivers professional, human-based interpretation in over 17 languages.

Need help?